How to Delete your account on Conferenza MCQ App

At Conferenza MCQ, we are committed to protecting your data and giving you full control over your personal information. As part of our privacy practices and in compliance with Google Play policies, users have the right to request the deletion of their data at any time.

This page explains what data we collect, why we collect it, and how you can request deletion.

What Data Does the Conferenza MCQ App Collect?

The app collects only the information necessary to provide a personalised and effective learning experience.

We collect:

• Name (username) – to personalise your account

• Mobile number – for secure login and recovery

• City – for basic user profiling and better service distribution

• Exam activity data – such as mock test attempts, scores, progress analytics, and usage logs

We do not sell or share your data with any third-party advertisers.

Why Do We Store This Data?

Your data helps us:

• Create your user profile

• Track your test attempts and learning progress

• Provide personalised recommendations

• Maintain the integrity and security of your account

• Improve the overall quality of the app

How to Request Deletion of Your Data

If you wish to delete your account and all associated data from the Conferenza MCQ app, you can do so easily.

Step-by-step process:

1. Send an email to our support team at:

📧 support@conferenza.in

2. Use the subject line:
   “Data Deletion Request – Conferenza MCQ”

3. Please make sure you send the email from the same email address you used in the app.

4. Include the following details in the message:

   • Your full name

   • Mobile number registered in the app

   • Optional: Any additional details that can help us identify your account

What Happens After You Request Data Deletion?

Once we receive your email:

1. Our team will verify the request to ensure the account belongs to you.

2. After verification, we will delete:

   • Your user profile

   • Your stored personal details (name, city, mobile number)

   • Your test attempts, scores, and usage logs

3. You will receive a confirmation email once the process is complete.

Processing Time

We aim to complete all verified data deletion requests within:
🕒 7 working days

Can I Continue Using the App After Deletion?

Once your data is deleted:

• Your account is permanently removed

• Test history and progress cannot be recovered

• You may create a new account anytime if you wish to use the app again

Need Help or Have Questions?

If you have any queries about data privacy, deletion requests, or general support, feel free to reach out:

📧 support@conferenza.in

We’re committed to transparency, trust, and giving you full control over your data.
Thank you for being a part of Conferenza MCQ!